Shipping policy
Dear Valued Customer,
At GEM’EN I, we strive to make your shopping experience as smooth as possible! Here’s our shipping policy:
Shipping Time
– We’re excited to inform you that orders will be delivered within 4-5 business days from the date of purchase.
Shipping Costs
– All shipping rates are inclusive in the final price. For Cash on Delivery (COD) orders, there will be a nominal fee of 150 INR at the time of order placement.
Order Confirmation
– After placing your order, you’ll receive a confirmation email with your order details. Once your order is shipped, tracking information will be sent to you.
Delivery Area
– We currently ship only within the country.
Missing or Delayed Orders
– If your order hasn’t arrived within the expected timeframe, please contact our customer service team at support@gemenijewels.com. We’re here to help!
Thank you for choosing GEM’EN I. We can't wait for you to enjoy your beautiful new jewelry!
Warm regards,
The GEM’EN I” Team